Posts Tagged ‘lawn master’

Your lawn may be rotting from a common disease: leaf spot.

Published by mrgrass2 on June 12th, 2012 - in Lawn Care Companies, Turf Disease
Severe leaf spot infestation

leaf spot disease

The past month has been very wet with a bit of heat mixed in for just the right amount of stress on weakened lawns.  Wet weather means your lawn is more likely to contract common diseases due to high moisture and humidity caused by rain or drizzle.  Leaf spot to a lawn is like having a common cold to humans.  Most lawns get leaf spot but it passes without much fanfare with the onset of summer and warmer weather.  There are occasions when leaf spot can manifest into a more serious stage, sort of like getting pneumonia from a cold.  This stage is called “melt-out” and is the result of a significant infection, large enough to cause damage to the growing point of the turf plant, the crown.  A weakened crown is susceptible to injury and plant decline, or even death, depending upon the weather. (more…)

Do it yourself versus the turf care professional Reason #1: The Environment

Published by mrgrass2 on January 17th, 2012 - in Lawn Care Companies
Lawn on a lake

Turf next to water needs special consideration

50 million Americans care for their own lawns, covering an estimated 31 million of acres of grass.  This amount of lawn area could cover all of New England with 80% of this grass residing in home lawns [Ref 1].  Even with these older figures, we can draw a few basic conclusions including home owner’s account for a significantly larger figure than those who have their grass professionally maintained.  We can also surmise that this is a lot grass area to care for over the growing season with potential ramifications.  Furthermore, the volume of products applied by novice, well-intentioned Americans far outweighs that of licensed and insured turf care professionals.  So what’s really at stake here?  What’s the big deal?

There are a few important factors that should be taken into consideration when comparing the perceived financial savings as opposed to hiring a professional turf care company.  First and foremost, you have the environment.  With so many “do it themselves” (who I will call DITs), one can imagine a larger  impact to waterways when material is unintentionally applied too close to rivers, streams, lakes, or storm drains in cities .  Even though the same rules apply within a state, who is going to notice or inspect the DITs?  No one I suspect would be the simple truth.  Well intentioned or not, without training, field experience, and education, this huge amount of DITs simply don’t have the tools necessary to make proper decisions and apply treatments to turf with the desired results. 

This is a unique problem as it relates to other fields as well such as with a plumber or electrician.  A home owner can do his or her own work, with the final inspection being done by a certified, licensed agent in many cases as a final proof of quality.  After all, there is an inherent safety issue with electrical work to those living within the building.  Codes must be upheld and followed for reasons of safety.  What would happen if this same concept applied to the turf industry?  Imagine requiring a final certification or a site visit prior to applying a weed and feed to your lawn, either near a waterway or even in a city.  Regardless of location, products including fertilizers can find their way into a water system when applied incorrectly, at the wrong rate or analysis.  While this might seem extreme, I propose that most DIT’s do not know the majority of Federal or State legislation governing the applications of lawncare products such as herbicides, insecticides and simple fertilizers.

There is a common saying in many professions that they ‘rely on their tools in their tool box’ to get the job done right. These tools can be diversified and help each professional complete a job, whether a mechanic, physician, or lawn care company.  Each business has varying degrees of education, on the job experience, and certification or licensing to attain each level of competency.  I have been in the green industry for 25 years now and have seen the mistakes made by DITs, as well as by those in the industry with a lack of proper training and education.  It seems like common sense that insuring a quality job is done right, with the right tools would be a top priority in any business, including the turf care industry.

I propose that regardless of what is being applied to turf to make it healthier, or to benefit the home owner’s quality of life, the treatment itself must be done to specifications and within the guidelines set forth by each body of legislature to insure our environment is kept safe for generations to come. 

I find it unsettling that so many DITs have access of some of the same professional products I use in formulations readily available at their local hardware store yet without the guidance and licensing required of our business.  In the end, it all comes down to numbers as cited in the opening paragraph of this blog post: the millions outweigh the professionals.  This information is certainly food for thought as you prepare this winter for the upcoming spring thaw and the inevitable flurry of activity outside on your own lawn.  Perhaps this is the year to explore different options, such as choosing a path that makes both your lawn green, and keeps green in your wallet, while obtaining the results you demand in a safe and eco-friendly way.

References:

[1] The Lawn Institute, 1855-A Hicks Road, Rolling Meadows, IL 60008.

New Hampshire lawn care companies

Published by mrgrass2 on March 28th, 2011 - in Lawn Care Companies

Support Your local economy

A turf program can be defined as creative, client responsive, results oriented, or even thoughtful.  This kind of lawn program would be highly desired and sought after for lots of reasons including the ones already mentioned.  A turf program could be dated, budget driven, restrictive, or even canned.  Your lawn care program could include some of these attributes good and bad.  What do you get out of your lawn service?  Are you generally pleased and feel your lawn requires no further attention?  Perhaps the prospect of seeking additional advice seems just too much of a bother?  After all, if it is not broken- why fix it?  There is no right or wrong answer to these questions, just the realization, and the possibility that doing things the same, year after year- produces equal or less results over time.  This may not necessarily be a bad thing.  Maybe greater results could be visualized in your own lawn with a fresh look this season? Would an expert analysis be worth the time?  What do you think?

Alternative lawn treatments exist and should be explained as to why they work and how they work for both you and the environment.  If you are served the same TV dinner lawn program each season (fert/grub/lime) without any additional input, perhaps there is more to be said- or maybe less?  Does your lawn care company work in your town nearly every day or does it launch special visitations because the drive is so long?  Which company can provide better customer service, the one that has a 1.5hr drive one way, or the other which can be at your front door in 10 minutes?  These are good questions.

Chipper’s belongs to the Local First Alliance of the Upper Valley and is a proud charter member serving our surrounding communities and giving to those in need generously.  In the same respect, we encourage our neighbors and communities to support each other, to support businesses whose employees live and work in our towns.  We are proud to service wonderful towns like Hanover, Etna, Lyme, New London, Grantham, Woodstock, Sunapee, Lebanon, and so many more.  If you choose to use an outside vendor from faraway places such as Rutland or Manchester to service your lawn for instance, this does not support our immediate local economy.  If supporting your local community is as important to you as it is to chippers, consider a second opinion on your lawn this year and discover how both realms are possible- a great looking lawn and knowing you make a difference by supporting those who live in and around your town!

Why is a NH Better Business Bureau (BBB) rating important to your lawn?

The NH office of the Better Business Bureau is located in Concord at the following website: http://concord.bbb.org/

The BBB allows consumers the opportunity to examine the track record of local businesses in a wide variety of industries, lawn care included.  Within the BBB, a business can apply for accreditation  http://concord.bbb.org/Business-Accreditation/, once approved a given business has agreed to live within the BBB code of Business Practices.  There are eight principles that summarize an accredited business http://concord.bbb.org/bbb-accreditation-standards/.  This type of pledge clearly illustrates the committment to the consumer.  Becoming accredited is a pledge from a given business to the consumer relating to how serious they take their particular line of work and how willing they are to be transparent and resolve issues or complaints if they arise.

There are many businesses who are accredited within the state of NH and many that are not.  In the case of Chippers, we are an accredited business with the BBB, meaning we have applied and been accepted under the guidelines listed on the BBB website.  The largest provider of lawn services is not an accredited company.  Lets move onto the BBB rating and determine what it means to the average consumer.

The BBB rating is like a credit rating, it is a score determined by the BBB resulting from not only volume of complaints, but tracks if they are resolved and how quickly they are resolved.  Every business makes mistakes, what sets a great business apart from a poor or deficient one would be billing practices, customer service response, and the ability to resolve the mistake.  Lets look closer at this BBB rating.  Like a credit score, it sums up the likelihood or predicts how you, as a consumer are likely to be treated as a client.  The BBB score is also an indicator of general business practices that would be of interest to you such as customer service and billing.  In other words, a BBB rating can be summarized as how likely- statistically- you are likely to encounter a problem within a given business.

For example, Chippers has an (A+) rating, the highest rating possible.  On the other hand, a large firm doing business out of Londonderry NH has an (F) rating from the Concord BBB- the lowest possible.  The following report has been taken directly from the NH BBB and outlines the deficiencies within the nations largest lawn care company operating in NH:

“This company has received a pattern of complaints. Complaints allege that after the company does work for the consumer they automatically return the next year to care for the consumer’s lawn even after the consumer has canceled the service. Consumers state that they cancel the company’s return visit, but they company still comes out and then bills the consumer for the work done. The company has responded to most complaints by issuing refunds, but they have failed to remove the cause of the complaints.

Before you renew or accept your 2011 lawn services with the nation’s largest provider of lawn care, consider this information and perhaps there are alternative lawn companies that could provide better billing, customer service, and results.

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