Posts Tagged ‘lawn care’

Field Mouse or Vole damage visible on lawns in spring

Published by JKeefe on April 1st, 2011 - in Lawn Care Companies, Misc.

Mouse damage on lawns common in spring

As the snow melts (eventually), you may find surface tunnels on your lawn.  This can be a disturbing image and is most unpleasant.  Voles, also known as field mice will tunnel under the snow, eating the grass and shallow roots of your lawn.  The result of this frozen dinner feast is a maze of tunnels created where the mice traveled.  The extent of the damage can be minor such as leaves and thatch being eaten all the way to roots and shoots a more severe result of mouse lawn damage.

Your best bet is to let the area recover in April and do some seeding in May once the soil warms up enough.  Depending upon the extent and depth of the damage, you may not have to do anything, or as in this picture above, the soil is exposed likely requiring some modest efforts to restore the grass to “factory condition”.


New Hampshire lawn care companies

Published by JKeefe on March 28th, 2011 - in Lawn Care Companies

Support Your local economy

A turf program can be defined as creative, client responsive, results oriented, or even thoughtful.  This kind of lawn program would be highly desired and sought after for lots of reasons including the ones already mentioned.  A turf program could be dated, budget driven, restrictive, or even canned.  Your lawn care program could include some of these attributes good and bad.  What do you get out of your lawn service?  Are you generally pleased and feel your lawn requires no further attention?  Perhaps the prospect of seeking additional advice seems just too much of a bother?  After all, if it is not broken- why fix it?  There is no right or wrong answer to these questions, just the realization, and the possibility that doing things the same, year after year- produces equal or less results over time.  This may not necessarily be a bad thing.  Maybe greater results could be visualized in your own lawn with a fresh look this season? Would an expert analysis be worth the time?  What do you think?

Alternative lawn treatments exist and should be explained as to why they work and how they work for both you and the environment.  If you are served the same TV dinner lawn program each season (fert/grub/lime) without any additional input, perhaps there is more to be said- or maybe less?  Does your lawn care company work in your town nearly every day or does it launch special visitations because the drive is so long?  Which company can provide better customer service, the one that has a 1.5hr drive one way, or the other which can be at your front door in 10 minutes?  These are good questions.

Chipper’s belongs to the Local First Alliance of the Upper Valley and is a proud charter member serving our surrounding communities and giving to those in need generously.  In the same respect, we encourage our neighbors and communities to support each other, to support businesses whose employees live and work in our towns.  We are proud to service wonderful towns like Hanover, Etna, Lyme, New London, Grantham, Woodstock, Sunapee, Lebanon, and so many more.  If you choose to use an outside vendor from faraway places such as Rutland or Manchester to service your lawn for instance, this does not support our immediate local economy.  If supporting your local community is as important to you as it is to chippers, consider a second opinion on your lawn this year and discover how both realms are possible- a great looking lawn and knowing you make a difference by supporting those who live in and around your town!


Why is a NH Better Business Bureau (BBB) rating important to your lawn?

Published by JKeefe on October 20th, 2010 - in Lawn Care Companies

The NH office of the Better Business Bureau is located in Concord at the following website:

The BBB allows consumers the opportunity to examine the track record of local businesses in a wide variety of industries, lawn care included.  Within the BBB, a business can apply for accreditation, once approved a given business has agreed to live within the BBB code of Business Practices.  There are eight principles that summarize an accredited business  This type of pledge clearly illustrates the committment to the consumer.  Becoming accredited is a pledge from a given business to the consumer relating to how serious they take their particular line of work and how willing they are to be transparent and resolve issues or complaints if they arise.

There are many businesses who are accredited within the state of NH and many that are not.  In the case of Chippers, we are an accredited business with the BBB, meaning we have applied and been accepted under the guidelines listed on the BBB website.  The largest provider of lawn services is not an accredited company.  Lets move onto the BBB rating and determine what it means to the average consumer.

The BBB rating is like a credit rating, it is a score determined by the BBB resulting from not only volume of complaints, but tracks if they are resolved and how quickly they are resolved.  Every business makes mistakes, what sets a great business apart from a poor or deficient one would be billing practices, customer service response, and the ability to resolve the mistake.  Lets look closer at this BBB rating.  Like a credit score, it sums up the likelihood or predicts how you, as a consumer are likely to be treated as a client.  The BBB score is also an indicator of general business practices that would be of interest to you such as customer service and billing.  In other words, a BBB rating can be summarized as how likely- statistically- you are likely to encounter a problem within a given business.

For example, Chippers has an (A+) rating, the highest rating possible.  On the other hand, a large firm doing business out of Londonderry NH has an (F) rating from the Concord BBB- the lowest possible.  The following report has been taken directly from the NH BBB and outlines the deficiencies within the nations largest lawn care company operating in NH:

“This company has received a pattern of complaints. Complaints allege that after the company does work for the consumer they automatically return the next year to care for the consumer’s lawn even after the consumer has canceled the service. Consumers state that they cancel the company’s return visit, but they company still comes out and then bills the consumer for the work done. The company has responded to most complaints by issuing refunds, but they have failed to remove the cause of the complaints.

Before you renew or accept your 2011 lawn services with the nation’s largest provider of lawn care, consider this information and perhaps there are alternative lawn companies that could provide better billing, customer service, and results.

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